Patient Portal Questions Answered

  • Access to our Portal and the healow app are completely free. We share this information with our patients to give them access to their health records and help them make better healthcare decisions.

  • Yes, the information is completely secure. It is protected with a username and password / PIN number of your choice and through SSL encryption.

  • We share information with our patients that we feel can help them and keep them informed. Every practice is different, and we try to provide patients with key information regarding their health. For a complete list of features, ask our friendly staff.

  • Sign-up is simple and outlined in the steps below. You should receive a username and password from our practice via email that you can print out and customize after your initial login. Access can be made via any web browser, or through the smartphone app.

  • The app and our Portal allow you to reset your username and/or password. You can also call the front desk and we can reset the username and/or password for you.

  • User support is built into the web portal and the app, or you can ask a member of our staff.

Patient Portal Information

Screenshot of a patient portal webpage displaying login options for health records, with text describing secure online access to health information, and a 24/7 access icon.

Online health access on your smartphone

Access your health record with the healow TM smartphone app. Along with the features you get with our Patient Portal, the healow app can manage multiple accounts (all family members), set medication and appointment reminders, and use trackers to help manage health. The healow app is a secure and convenient way to manage what’s important and puts YOU in control of your health.

healow is available free on the Apple app store and Google Play store.

Screenshot of a healthcare app on a smartphone with patient information, navigation icons for visits, messages, medications, and trackers, and notifications for messages and appointments.
Instructions for setting up the healow smartphone app in four steps, including downloading the app, entering a unique code JGEGDD, logging in with username and password, and setting up a PIN, with a practice unique code displayed as JGEGDD.